What is an EFAP or EAP?

EFAP (Employee and Family Assistance Program) or EAP (Employee Assistance Program) are generally provided in conjunction with your employee benefits package.  They are confidential services that you or your family members are able to connect with at any time to discuss a wide variety of personal, family, or work related issues that you may be struggling with.

There are many different topics that these programs can assist with; a few include:

  • Work/Life Balance and other workplace challenges
  • Weight Management and Nutrition
  • Addiction Issues
  • Financial Guidance
  • Relationship Issues and Parenting


Most EFAP providers no longer require you to place a phone call to start receiving support.  Many have online portals with libraries of online resources and reading materials to provide information on the various challenges that you may be facing.  In addition to online articles, options to email counselors and online chat functions are common place.  Many providers even have apps to download so you can begin to receive support even on the go.

If you would like more information on how to get started, or would like a more detailed listing of the services and topics that your EFAP can assist with, reach out to your PEO Canada Health and Wellness contact.

Suzanne Lavoie / Benefits Administrator / PEO Canada

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