Employee Administrator
An open concept office, welcoming team, great benefits, fitness facilities, charitable hours exchange and regular in-office team building events are some hallmarks of our company culture. We believe in maintaining a strong work/life balance so that we have the resources and energy to work and play at our fullest capacities. A true disconnect-from-work philosophy means that our team members do not have access to email outside of the office.
We take customer service seriously and know that our teammates are just as important as our clients. We strive for partnership and collaboration, and have committed to refocusing on these principles as we continue to grow and evolve. Our Leadership team supports and encourages those who are eager to learn, prioritizes promotion from within, and fosters environment of open communication for our employees.
Description
In this role you will interact with new clients and employees from across Canada, by participating in bringing them onboard with our services. You will be required to coordinate the transfer of information which is pertinent to our onboarding processes.
Duties include, but are not limited to:
- Track and enroll new employees through internal HRIS programs
- Perform client and employee presentation of services remotely and in person
- Communicate effectively in a clear and concise manner with employees and clients when assisting our internal service team
- Establish and maintain a positive working relationship with client representatives and coworkers, to promote a quality service image
- Correspond with vendors on behalf of customers and service team as needed
- Provide continuous administrative support throughout the employee life cycle, acting as a first point of contact with PEO Collaborate with the team to ensure processes are documented, detailed, and up-to-date
- Acquire a broad understanding of the other areas of PEO
- Provide support and resources for our sister-team, Customer Administration
Our business is based on the relationships we build with our colleagues, clients, and external employees. We welcome your interest in this position if you have: excellent, proven, communication and customer service skills; great attention to detail; strong time management skills with the ability switch between tasks; a solutions-focused perspective.
Required Skills
We are looking for candidates that have a minimum of 2 years’ experience in direct customer service and/or client relations. Completion of post-secondary education in Business Administration (or equivalent) from a recognized college is preferred. Fluency in writing and speaking French would be considered an asset.
Only candidates being considered for interviews will be contacted.
PEO Canada offers a competitive total compensation package. Compensation will be determined based on relevant experience.