Employee Administrator
An open concept office, a welcoming team, and regular in-office team building events are hallmarks of our company culture. We take customer service seriously and know that our teammates are just as important as our clients. We like asking and answering questions, and bringing fun to our conversation and activities. Our management team supports and encourages those who are eager to learn and improve, and have fostered an environment of open communication for our employees. We believe in maintaining a strong work/life balance so that we have the resources and energy we need, both at work and in our daily lives.
Description
The ideal candidate will have strong customer service skills, a keen eye for details, be able to prioritize the various tasks assigned, and thrive in a dynamic group setting. We need someone who can focus intently on a given project as well as easily jump from task to task. This role is responsible for the successful onboarding of new employees and will assist each service area in ensuring an exceptional employee and customer experience.
Duties include, but are not limited to:
- Participate in bringing new clients and employees onboard with PEO Canada through the following;
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- Coordinate new hire packages and perform orientation sessions
- Track and enroll new employees as they come on board
- Coordinate initial payroll and group benefit services
- Administer pre-employment testing processes
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- Provide continuous administrative support throughout the employee life cycle, acting as a first point of contact with PEO
- Communicate effectively in a clear and concise manner when interfacing with customers and team members
- Track and facilitate exceptional client processes as related to employee onboarding
- Provide support and resources for Customer Administration tasks including but not limited to;
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- Prepare proposals and agreements
- Prepare customized presentations, packages, and service reports
- Coordinate and deliver customer documentation and communications
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- Other duties as required
Required Skills
We are looking for candidates that have 1 – 2 years of experience in direct customer service and/or client relations. Previous payroll, benefits or HR experience is an asset. Completion of post-secondary education in Business Administration from a recognized institution, or equivalent experience, is preferred.
We thank all applicants for their interest; however, only candidates being considered for interviews will be contacted.
PEO Canada offers a competitive total compensation package, which will be determined based on relevant experience.