Field Service Technician                                                        

PEO Canada is partnering with our client, in the beverage equipment industry, to hire a Field Service Technician. This is a remote position that services the region surrounding Ottawa.

Description

Duties and Responsibilities:

  • Performs Installation, Preventive Maintenance, and Reactive Service events on commercial beverage equipment.
  • Maintains service van inventory to effectively respond to customer calls for service.
  • Provides feedback to appropriate personnel to ensure timely and appropriate resolution to equipment or operational issues.
  • Communicates accurate and timely information to both internal and external customers.
  • Provides technical assistance for Sales Department when requested.
  • Participates in planning and execution of new product field tests and new market tests.
  • Participates in the development and implementation of Customer Support programs such as: internal programs, Trade Show support, Sales initiatives, Technical training meetings.
  • Performs any travel required for resolving customer issues, installing, maintaining, and troubleshooting beverage equipment.
  • Performs other duties as assigned.

Required Skills

Qualifications and Skills:

  • Diploma, degree and/or vocational training in electrical/mechanical areas.
  • Previous technical training, licenses and/or certification preferred such as CFESA certification.
  • Refrigerant handling certification and experience repairing refrigeration devices would be preferred.
  • Excellent phone manners and communication skills; previous customer service experience would be an asset
  • Demonstrated ability to troubleshoot, repair, and service electromechanical equipment.
  • Must be willing and available to travel (approx. 15% of the time).
  • Working knowledge of computers including Windows and Microsoft applications.
  • Highly motivated, goal oriented, and self-confident with a positive attitude.
  • Must have demonstrated strong organizational skills with attention to detail.
  • Must clear background check and a have a valid Driver’s License in good standing.

 

The successful candidate must live in Ottawa or the surrounding area. A competitive Salary and benefits package is offered along with a company vehicle.

Apply Now

Contact Information

Tricia Willis tricia.willis@peocanada.com